Return Policy

Shipping Info

Return Policy

Returns are accepted within 30 days of the delivery date. Please be aware there are certain exceptions.

Return Process & Policy

How do I initiate a return?

Initiate your return

Initiate your return

Initiate your return

Select the items & Refund Method

Select the items & Refund Method

Select the items & Refund Method

Mail back your item(s)

Mail back your item(s)

Mail back your item(s)

Items delivered to Halara & Warehouse Inspections

Items delivered to Halara & Warehouse Inspections

Items delivered to Halara & Warehouse Inspections

Issue Refund

Issue Refund

Issue Refund

Initiate your return

Initiate your return

Select the items & Refund Method

Select the items & Refund Method

Mail back your item(s)

Mail back your item(s)

Items delivered to Halara & Warehouse Inspections

Items delivered to Halara & Warehouse Inspections

Issue Refund

Issue Refund

Step 1: Click here to initiate your return. After you've requested a return, kindly wait as we'll email you return instructions within 24 hours.

If you have any questions, you can email us at service@cs.halara.com and we will get back to you within 1-3 business days.

Step 2: Mail back your item(s) with a carrier of your choice

Step 3: Refund will be issued within 3-5 days after we receive your item(s). Halara reserves the right to decline a return that does not comply with the conditions of our return policy.

halara Please do not send returns to the sender's address on the package you received. Returns will not be accepted without submitting the request first.

START RETURN